Ratings & Reviews

Overall Rating

4(27 reviews)81.5% of customers recommend this property

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Very nice apartmentsubmitted by Justine A. - |Recommended: YesThe apartments are perfect. I’ve had no problems here at all
response from property -We appreciate you being part of our Community. We appreciate your Review. Please feel free to call our office if you need anything. Crossings at Irving
Over Ratedsubmitted by Lanetra B. - |Recommended: NoThe fireplace is great
response from property -We are glad you are enjoying your new apartment. Please let us know if there is anything else we can do for you. -Crossings at Irving
Huddleston Reviewsubmitted by Glenn H. - |Recommended: YesI am enjoying my home here. The staff is extremely helpful and friendly. I will highly recommend the apartments to anyone who is looking. The grounds are always well kept. There is a real family atmosphere here that I enjoy.
response from property -We're thrilled to see your experience at our community has resulted in a 5-star rating! Our team members are dedicated to providing residents with an amazing place to call home. Thank you!
Wonderfulsubmitted by Megan B. - |Recommended: YesWhile the building does seem a little older, the front staff and maintenances willing to help completely makes up for it
response from property -Thank you for taking the time to give us this great review, Megan! It makes us so happy to see that you are loving our staff. If there is anything else we can do to assist you. Please do not hesitate to stop by the office. Thanks again!
GREAT COMMUNITYsubmitted by Beatriz G. - |Recommended: YesSO FAR AM VERY PLEASE WITH STAFF AND COMMUNITY
response from property -We appreciate having you as a part of our Community. If you have any questions or concerns please feel free to reach out to us.
I have enjoyed the apartment. Maintenance is always prompt and hard working.submitted by Debra G. - |Recommended: YesI just have to say Sonja the receptionist is very kind, knowledgeable, always eager to help with any issue I have had. KEEP HER She is a sweetheart and a great asset to the company. Javier the maintenance man is awesome as well
New Review.submitted by Alfred J. - |Recommended: YesIt's a good place to live if you're rushing to move out of one place to another. My only issues is the time it takes maintenance to fulfill a maintenance request. Cynthia Is absolutely amazing her attitude is positive just an all around positive person and vibe period. I'm not gonna say anything about her employee because I was taught if you have nothing nice to say don't say anything at all. But I will say this from the time you walk through the door it's like a negative energy shoots through the roof. If I can I always try to talk to Cynthia. Other than literally one or two maintenance issues and lack of enough parking and one person not understanding the meaning of professionalism it's a all and all good place. Very quiet especially at night. Well kept grounds no issues there not embarrassed to have friends over for a visit. If you have any problems Cynthia is the person for you. Very understanding and professional. They say it takes 1 person to give an entire community a bad name but luckily Cynthia is here to make things great. I would have to give the apartment an overall rating of 3 1 2 out of 5 stars. I would definitely give it a 4 but one person and the negativity just does it for me. Hope this helps the next person out.
response from property -We thank you for your review, Alfred. Our team strives to provide the best service possible and we are sorry that this has not been your full experience. The goal of our management and maintenance team is to provide great service to our residents and we would love to know how we can reach our full potential. If there is anything that we can do to alleviate your concerns, we welcome you to stop by our office or give us a call at your convenience. Thank you.
First Month Reviewsubmitted by Alfred J. - |Recommended: YesFirst month review. So far everything has been prefect Mrs. Cynthia has been more than amazing. With my situation and moving from out of state and not even being able to see the apartment first hand before agreeing to lease. Every step of the way she exampled anything I wasn't sure about. When I tell you her service skills are above and beyond. A few problems with the apartment minor things like a door needing to be fixed were done without one complaint which brings me to Alex the onsite maintenance guy EXCELLENT . I feel my first year here will go by smoothie In all honesty I'm looking forward to possibly renewing my lease again in June when it is time Without 1 hesitation I think I would most definitely recommend this apartment complex to some friends if they ever asked Hope my first month review helps anyone shopping around.
response from property -Thank you for your Review. We are glad we could help. We welcome you to our Community
Pretty nice placesubmitted by Kevin M. - |Recommended: YesOverall it is a nice community
Great Placesubmitted by John M. - |Recommended: YesI enjoy living here as it's a convenient option for people who are just starting out on their own.
Decent for the pricesubmitted by Michael D. - |Recommended: YesIt's a good place for a stepping stone in life. Nice rent while you save up for the next steps you need to take in succeeding.
Not budget friendlysubmitted by KAYLA V. - |Recommended: NoCommunity is good utilities are way to expensive and leasing agent is really rude might new a new one as soon as possible ,new manager is a good breathe of fresh air very friendly and super nice and knows what she is talking about overall if your on a budget I wouldn't recommend but if not then this is a good community
Decent Place to Livesubmitted by Heidi C. - |Recommended: YesI find living here very easy, Quiet and Safe. Maintenance comes out the same day you report an issue and they have always fixed whatever issue I had. Office staff are very friendly and always addressed any issues we had. The only suggestion I have is perhaps provide more community trash cans to encourage certain dog owners to pickup after their dogs properly. Never really dealt with any parking issues.
Need better parking rulessubmitted by Parking - |Recommended: YesParking is bad ... a lot of the car close to my apartment NEVER move so parking is allways bad .i have to park my two cars in the front of the leasing office every days when I get off work . Wish there ways a rule that's all car must move every so often .. other then that things have been great
I am comfortable and have been for a whilesubmitted by Allith V. - |Recommended: YesThe manager, lease, and maintenance are definately vey professional people. The manager is a real person you can talk with, not an apartment manager that is rude, always late, closes early, talks down to you and doesnt care. I have only had one problem where I registered a car for parking myself, took a screenshot and photo of the car parked was gone an hour later. I paid for it and never got my 300 back. But the tow truck company was changed soon after that, Thats a common problem in all apartments that have visitor parking, thats why I ask what company they have. Thats why I always take photos of all visitor cars and permit.
response from property -Thank you so much for taking the time to leave us such a stellar review. Allith, it brings a smile to our face to know when our residents are pleased with their time here. If there is anything else we can do to keep up this level of service, please come by the office and let us know.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Crossings at Irving, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Crossings at Irving, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose